Terms & Conditions

GENERAL INFORMATION AND CONDITIONS

All information requests and products enquiries can be done directly through to our head office in Bangkok.  We are open 24/7 for our international customers to whom we provide our all-around services.

PACKING

Depending of the purchased goods, Packing charges are excluded and will be invoiced accordingly.  We can print your own company’s logo and address upon your request and depending on quantity.

DELIVERY

Delivery periods for all our products will be advised in FOB or CNF/ CIF terms together will all our quotations.

PRICES

All prices are quoted net in U.S. Dollars or EURO at current rates of exchange and are subject to change.

PAYMENT

Upon confirmation of your order, we will send you our company’s Pro-Forma Invoice.  Payment must be made at this time and prior shipping.  Full prepayment by bank transfer is required two weeks before commencement of services with any transfer charges and fees to be paid by clients.  Please fax or e-mail us your copy of remittance after having transferred the money.

Our company accept Letter of Credits if the amount of purchases exceeds more than US Dollar 10,000.-, but is subject to confirmation.  The required conditions of the LC and all other details will be stated in details in our company’s Pro-Forma Invoice which we will send to you upon receiving of the order confirmation. Upon payment advise, we kindly request you to email or fax a copy of your bank remittance slip to us for our further reference.

Please fax to number +66 2 278 7902 or email: deli@delibkk.com

CANCELLATIONS

For cancellations of confirmed arrangements, a cancellation fee according to the case incurred will be charged.

SHIPPING

We will consolidate all of your goods in our warehouse, ensure there are no damages or shortages, and oversee the proper and efficient loading of your shipping container.

DELI UNITED will prepare export documentation and ship your purchases by sea or air to anywhere in the world, except other agreed.  All Original documentation required will be expressed mailed to you accordingly.

FREIGHT FORWARDING

Charges for Freight Forwarding Handling Fee are excluded and will be invoiced separately.

CONTAINER CHARGES

Prepaid Container charges will be invoiced to your company together with all other charges. Collect payment for Container charges only is possible and depend upon your company’s request. However, we will charge the document and Handlings fee which will be invoiced to you separately.

INSURANCE

We will arrange insurance for the shipment of the purchases upon your request. In case you like to arrange insurance at your end, we will forward to your company all necessary documents prior shipment of the goods in order to arrange the coverage for purchases with your local Insurer.

DESIGN / INSTALLATION / TECHNICAL GUIDANCE / MAINTENANCE / CONSTRUCTION

For certain products or projects, we will charge a separate fee for the Designs, Layouts, Planning, Installation, Technical guidance or Maintenance Training.

PHOTO FEATURING

The Articles featured in our homepage serves to provide an impression of our product range and shall be understood as guideline only.

Our array consist of many more available articles and designs of each product.

LIABILITY

Deli United Co., Ltd. acts as intermediary between the concerned manufactures, product suppliers, freight forwarding and packing agencies, transport operators and shipping liners providing the services. DELI UNITED Co., Ltd is therefore not responsible for any loss, damage, production, construction, installation or maintenance failure sustained by one of above stated service provider. Additional expenses incurred due to delay, accidents, natural and disaster, political actions and unrest must be borne by the customer.

 “We ensure top high quality and freshness of our wide array of tropical products and select only the best quality and to the highest International Standard!”